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Case studies
Mobile and communications
Understanding app shopping helps Vodafone develop its store design
Helping Sony Ericsson improve smartphone design
Helping TalkTalk develop a parental control service
Re-developing TalkTalk's router set-up process and user guide
Improving 3's mobile broadband out-of-box experience
Enhancing 3's self-servicing functionality
Developing a global handset user guide for 3
Understanding the opportunity to extend Totaljobs to mobile
Entertainment and leisure
Helping VisitEngland inspire visitors online
Helping Metro redesign its online Fantasy Football game
Helping Responsible Travel generate more enquires and revenue
Informing redesign of the Xbox TrueSkill interface
Evaluating Metro's user-generated content services
Helping OD2 develop Tattoo Studio, an online CD-labelling service
Financial services
Informing HSBC's intranet redesign
Public sector and not for profit
Helping vinspired transform youth volunteering
Informing the redesign of Ravensbourne's website
Redesigning routing labels for Royal Mail
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