Face the future: understanding the user experience of biometrics
Those who own and use smart devices are mostly early adopters, driven mainly by functionality and more tolerant...
We conducted an in-home study to better understand the key challenges of designing for the Internet of Things.
While the future is clearly biometric we highlight some consumer concerns that companies would be wise to consider
Our UX research for the Department of Energy and Climate Change (DECC) shaped the future user experience of smart heating controls
Read our tips on how to conduct successful UX research with older people
For technology-based services to flourish, we need to absorb them into our daily lives. Ethnographic techniques provide the insights.
Running participatory design sessions can help ensure new products and services meet your customers' underlying needs.
Ensuring your products and services are intuitive and a joy to use can increase sales and customer satisfaction while reducing costs.
In a trial, people use your product or service in the context of their daily lives and report their experiences over days or weeks.
Those who own and use smart devices are mostly early adopters, driven mainly by functionality and more tolerant...
Those who own and use smart devices are mostly early adopters, driven mainly by functionality and more tolerant...
Over the years we have worked on many research projects with older users ranging from TV remote controls...
Those who own and use smart devices are mostly early adopters, driven mainly by functionality and more tolerant...